We are what we are and we do what we do because our core values drive us. Core values like extreme Design Focus, Attention to Detail, Uncompromising Attitude Towards Quality, Unwavering Customer Focus. We are hell-bent in delivering the best value for our customers.
To us it is always Design First! Everything starts with the design. A good design blends functionality, ease of use, aesthetics, and durability to near perfection. Design focus also means focusing of innovation. Innovation to enhance the customer experience constantly. Design is not just a passion for us. It is an obsession! We spend more time thinking about your kitchen than even you do. Because we believe that the moment you brief it is no longer your kitchen, it is our kitchen. That is design focus for us. How do we demonstrate this? It is better experienced than explained.
For a unique online experience please visit the first and only Hiin Online Design Studio at www.hiin.co.in. Here you can design your own dream kitchen and wardrobe even if you do not have any prior experience of designing. Just use your imagination and follow your heart in plotting your needs and wants in the studio. It does the job for you.
Attention to detail is very important to achieve better performance. Detail orientation gives a company the ability to work better and minimize the risk of errors. We take as many as 129 steps in our processes right from design to manufacturing to installation to ensure unparalleled quality of kitchens and wardrobes. Even the smallest component like a tiny screw we source from world’s leading manufacturers known for their precision. That is how and why we are able to deliver what-you-see-is-what-you-get quality of Kitchens and Wardrobes.
When you think of it, quality is an attitude really. Quality is about not compromising. It is about not cutting corners. Quality is wanting to do things right. Even if it is not noticeable. Even if it takes a little longer. Even if you are not paid enough. How do we translate these definitions into action? We use very high quality raw materials and source hardware from the world leaders to ensure quality that is unsurpassed in our Kitchens and Wardrobes. We use the most modern and world’s cutting edge technological tools to monitor the quality not only in our manufacturing but also right from the client’s brief to designing and installation processes.
Customer Focus today has rather become a cliche. Can you name any business does not use the word customer focus in their marketing communications? We strive hard and go to any length in creating unique customer experience through out their journey in transforming their houses into happy homes. In making their dream kitchens and wardrobes a reality. The evidence? Consider, for example, the highly interactive on line design studio we created at www.hiin.co.in , where customers can design their dream kitchens and wardrobes by themselves. That is the highest level of customer involvement in thinking, dreaming, and participating in their kitchen designs one can think of. Our design tool empowers customers, who are neither architects nor designers!
What can you expect from Hiin Concepts? Best-in-Class all the way. From design to delivery and beyond. We believe that being best-in-class is not a badge of honor. It is a tremendous responsibility. Responsibility of delivering the best value for customers all the way from design to delivery and beyond. Not just today but also tomorrow and even the day after. In other words, always. Continuous performance improvement is not just a catchy phrase for us. It is a way of life for us at HIin. That is why we continue to invest in the state-of-art technology whether it is in a do-it-yourself design studio online or fully integrated manufacturing platform.
Our ongoing learning programs to sharpen the skillsets of the Team Hiin ensure that we stay the best-in-class.